Consumers shall have a right of revocation for contracts for the delivery of goods in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.


Cancellation policy & Right of cancellation

You have the right to cancel this contract within 14 days without giving any reason.

The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (MEISŌ UG (haftungsbeschränkt), Judenberg 14, 96450 Coburg, Germany, Tel: +49 (0) 176 76 54 96 79, e-mail: info@meisoumatcha.com) by means of a clear declaration (e.g. letter, e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.


Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us, without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiration of the period of fourteen days. You shall bear the direct costs of returning the goods.

You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Exclusion or premature expiry of the right of withdrawal:

The right of revocation expires prematurely in the case of contracts
- for the delivery of sealed goods, which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;

Sample cancellation form

(If you wish to cancel the contract, please fill out and return this form).

To MEISŌ UG (haftungsbeschränkt), Judenberg 14, 96450 Coburg, Germany, e-mail: info@meisoumatcha.com

I/we(*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*) ____________________
Received on (*) ____________________
Name of the consumer(s) ____________________
Address of consumer(s) ____________________
Signature of consumer(s) (only in case of paper communication) ____________________
Date ____________________

(*) Delete where not applicable