DATA PROTECTION
1. Information on the collection of personal data and contact details of the person responsible.
2. Data collection when visiting our website
3. Cookies
4. Data processing for order processing
5. Data processing when opening a customer account and for contract processing
6. Contacting
7. Comment function
8. Use of your data for direct advertising
9. Use of social media: video
10. Online marketing
11. Web analytics services
12. Retargeting / remarketing / referral advertising
13. Tools and other
14. Rights of the data subject
15. Duration of the storage of personal data
1. Information about the collection of personal data and contact details of the responsible person
1.1 Thank you for visiting our website. In the following, we would like to inform you about the handling of your personal data when using our website. Personal data is basically all data with which you can be personally identified.
1.2 The responsible party for the processing of data on our website within the meaning of the Data Protection Regulation (DSGVO) is:
MEISŌ UG (haftungsbeschränkt)
Judenberg 14
96450 Coburg
Germany
Tel.: +49 (0) 176 76 54 96 79
Fax:+49 (0)
E-mail: info@meisoumatcha.com
1.3 To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL or TSL) via HTTPS.
2. Data collection when visiting our website
Each time you visit our website, our system automatically collects data and information that your browser transmits to our server (so-called "server log files"). The following data, which is technically necessary for us, is collected in the process:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page - Operating system used
- Browser used
- IP address used (if applicable: in anonymized form)
The legal basis for the processing is Art. 6 (1) lit. f DSGVO due to our legitimate interest in improving the stability and maintaining the functionality of our website. A transfer or other use of the data does not take place. The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
We reserve the right to check the server log files retrospectively should concrete indications point to illegal use. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.
3. Cookies
Our website uses cookies.
Cookies are text files that are stored on the user's terminal device. If a user calls up a website, a cookie may be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. For this purpose, it is necessary that the browser is recognized even after a page change. The user data collected through technically necessary cookies are not used to create user profiles. In the above-mentioned purposes also lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f) DSGVO.
In addition, our website uses cookies that enable an analysis of the user's surfing behavior (so-called third-party cookies). For more information on the scope, purpose, legal basis and objection options, please refer to the relevant sections of the respective chapter of this privacy policy.
You as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can disable, restrict or delete the transmission of cookies. If you deactivate cookies for our website, it may no longer be possible to use all functions of the website to their full extent. You can prevent the transmission of Flash cookies by changing the settings of the Flash Player.
You can find help on the settings in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data and IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.
4. Data processing for order processing
4.1 If you would like to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need for the processing of your order. We process the data you provide to process your order.
In some cases, we work with external service providers to process your order. For this purpose, we must pass on the personal data required for this purpose.
If we commission transport companies with the delivery of your goods, we will pass on your data required for the delivery of the goods to the respective transport company. For the processing of payments, we pass on your data to the commissioned credit institution as necessary. If we use payment service providers, you will also be informed about this below. The legal basis for the forwarding of your data is Art. 6 para. 1 lit. b DSGVO.
4.2 Transfer of your personal data to shipping service providers
- DHL
If the delivery of the goods to you is carried out by the transport service provider DHL (Deutsche Post AG, Charles- de-Gaulle-Straße 20, 53113 Bonn, Germany), we will only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery and within the scope of necessity in accordance with Art. 6 (1) lit. b DSGVO. Only if you have given your express consent in the ordering process, we will pass on your e-mail address to DHL in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification. Your consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DHL.
- Paypal
If you select the payment method PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, the payment will be processed via PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").
We pass on your personal data to PayPal in accordance with Art. 6 Para. 1 lit. b DSGVO within the scope of necessity. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal.
For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f DSGVO due to PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data.
Which further data is collected by PayPal, can be found in the respective privacy policy of PayPal. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.
- SOFORT
If you select the payment method "SOFORT", the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as "SOFORT"). We pass on your personal data together with the information about your order to SOFORT in accordance with Art. 6 Para. 1 lit. b DSGVO exclusively for the purpose of payment processing and only within the scope of what is necessary.
Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden).
The privacy policy of SOFORT can be viewed here: https://www.klarna.com/sofort/datenschutz
5. Data processing when opening a customer account and for contract processing.
If you open a customer account with us, personal data will be collected and processed in accordance with Art. 6 (1) lit. b DGSVO. The scope of the data can be seen from the input form. The data you enter will be stored and used by us to process the contract.
You can delete your customer account at any time. This can be done by sending a message to the address of the person responsible or, if offered, directly in the customer account. In that case, we will also block your data with regard to tax and commercial law retention periods and delete it after these periods have expired. This can only be opposed by your consent to permanent storage or a legally permitted further use of data on our part.
6. Contacting
If you contact us via contact form, the data entered in the input mask will be transmitted to us and stored. The collected data can be found in the respective input mask. If you contact us by e-mail, only the data you enter there will be transmitted to us.
The data is used exclusively for processing the conversation and your request. The legal basis for the processing of the data is Art. 6 para. 1 lit. a) DSGVO if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f) DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected and provided that there are no legal retention obligations to the contrary. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.
7. Comment function
If you use the comment function of our website, in addition to your comment content, information on the time of creation of the comment as well as the comment name you have chosen will be stored and published on the website. In addition, your IP address is logged and stored. The legal basis for the storage of your data is Art. 6 para. 1 lit.b and f DSGVO. The IP address is stored for security reasons and in the event that the data subject violates the rights of third parties or publishes illegal content through a submitted comment. Your e-mail address is required in order to contact you in the event that a third party objects to your published content as being illegal. We reserve the right to delete comments if they are objected to by third parties as unlawful.
8. Use of your data for direct advertising
8.1 Newsletter
On our website there is the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us. Mandatory information is only your email address. If you make further voluntary entries, these will only be used for the personal address.
The legal basis for the processing of your data after registration for the newsletter is Art. 6 para. 1 lit. a DSGVO if the user has given his consent. We obtain this by sending you a confirmation email after you have registered for the newsletter, in which there is a confirmation link. When you click on this link, you also give your consent to receive the newsletter. When you send the registration for the newsletter, we store your IP address and the date and time of registration. This storage serves to be able to trace a possible misuse of your e-mail address.
We use the data we collect when you register for the newsletter exclusively for the purpose of sending the newsletter.
You can cancel your subscription to the newsletter at any time. For this purpose, you will find a corresponding link in each newsletter. This also enables you to revoke your consent to the storage of the personal data collected during the registration process.
8.2 Newsletter for existing customers
If you purchase goods or services on our website and enter your e-mail address, this may subsequently be used by us to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter.
The legal basis for sending the newsletter as a result of the sale of goods or services is Section 7 (3) UWG and Art. 6 (1) lit. f DSGVO. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising.
If you have already objected to the use of your email address for the purpose of direct marketing, you will not receive this newsletter. However, you also have the option later and at any time to object to the use of your email address for the advertising purpose mentioned here with effect for the future by notifying us. Upon receipt of your objection, the use of your email address for advertising purposes will cease immediately.
9. Use of social media:
Video Use of Youtube videos
On this website, we use the Youtube embedding function to display and play videos from the provider "Youtube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Here we use the extended data protection mode, which, according to the provider, only triggers the storage of user information when the video(s) is/are played. When you start the playback of embedded Youtube videos, the provider "Youtube" uses cookies to collect information about your user behavior. According to "Youtube", these are used, among other things, to collect video statistics, improve the user experience and prevent abusive behavior. If you are logged in to Google, your data will be directly assigned to your account.
If you do not want the assignment with your profile at YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the insertion of personalized advertising, market research and/or needs-based design of a website, as well as our legitimate interest in the integration of the videos in accordance with Art. 6 para. 1 lit. f DSGVO lies in the evaluation of user behavior, design of our website in accordance with user interest and the exploitation of the financial potential of our website.
You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. Independently of a playback of the embedded videos, a connection to the Google network "DoubleClick" is established each time this website is called up, which may trigger further data processing operations without our influence. There may also be a transmission of data to the servers of Google LLC. in the USA. Further information on data protection at "YouTube" can be found in the provider's privacy policy at: https://www.google.de/intl/de/policies/privacyOpt-out possible at: https://adssettings.google.com/authenticated.
10. Online marketing
Use of Google Ads conversion tracking
This website uses the online advertising program "Google Ads" and within the framework of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
This involves the use of advertising media (so-called Google Adwords) to advertise our offers on external websites. Our legitimate interest lies in the display of advertising that is of interest to you and in achieving a fair calculation of advertising costs. The legal basis is Art. 6 para. 1 lit. f DSGVO.
Google Ads uses cookies for conversion tracking, which are set when you click on an AdWords ad placed by Google.
These cookies usually lose their validity after 30 days and are not used for personal identification. Each Google Ads customer receives a different cookie, so cookies cannot be tracked across Ads customers' websites.
The information thus obtained is used to create conversion statistics for Ads customers about the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag.
This does not allow you to be personally identified.
If you would like to prevent tracking, you can deactivate the Google conversion tracking cookie via your internet browser under user settings.
Here you can find information about Google's privacy policy: http://www.google.de/policies/privacy/.
You can permanently deactivate the conversion cookies by adjusting your browser settings accordingly or download and install the browser plug-in available at the following link: http://www.google.com/settings/ads/plugin?hl=de
In that case, certain functions of this website may not be available or may only be available to a limited extent.
11. Web analytics services
Google Universal Analytics
We use the web analytics service Google Analytics (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for this website.
Google Analytics uses "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website.
The information thus generated about your use of this website (including the shortened IP address) is transmitted to a Google server and stored there, whereby a transmission to the USA is possible.
We use Google Analytics with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes a direct reference to persons. Your IP address is therefore shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. In exceptional cases, the full IP address is transferred to a Google server, also in the USA, and only shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO. Our legitimate interest lies in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. Your IP address collected in this context will not be merged with other Google data.
You can prevent the storage of cookies by setting your browser accordingly. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing the following browser plugin: http://tools.google.com/dlpage/gaoptout?hl=de.
Alternatively, you can set an out-out cookie:
This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again.
This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed via a user ID. You can disable cross-device analysis of your usage in your customer account under "My Data", "Personal Data".
Privacy policy of Google: https://support.google.com/analytics/answer/6004245?hl=de
12. Retargeting / remarketing / referral advertising
Facebook Custom Audience via the pixel process
On this website, we use the "Facebook Pixel" of Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").If express consent has been given, this can be used to track the behavior of users after they have seen or clicked on a Facebook ad. This procedure is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimize future advertising measures. The data collected is anonymous for us, so we cannot draw any conclusions about the identity of the users. However, data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/).
You may allow Facebook and its partners to serve ads on and off Facebook. For these purposes, a cookie may be stored on your terminal device. These processing operations are carried out exclusively upon the granting of explicit consent pursuant to Art. 6 (1) lit. a DSGVO. Consent to the use of the Facebook Pixel may only be declared by users older than 13 years of age. If you are younger, we ask you to ask your legal guardians for permission. You can disable the use of cookies on your computer by setting your browser accordingly. However, this may mean that some functions on our websites can no longer be fully used. You can also disable the use of cookies by third-party providers such as Facebook on the following website of the Digital Advertising Alliance: http://www.aboutads.info/choices/
13. Tools and miscellaneous
13.1 Google Web Fonts
We use so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") for the uniform display of fonts. As soon as you visit our website, your browser loads the required web fonts into the browser cache.
For this purpose, your browser must establish a connection to Google's servers, whereby Google will transfer your IP address. In this case, your personal data may also be transferred to the servers of Google LLC. in the USA. Our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO lies in the uniform and appealing presentation of our online offers.
If your browser does not support web fonts, a standard font will be used by your computer.
Details on Google Web Fonts can be viewed here: https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/
14. Rights of the data subject
14.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:
- Right to information pursuant to Art. 15 DSGVO:
You may request confirmation from the controller as to whether personal data concerning you is being processed by the controller. In addition, you have a right to information about the purpose, the categories of personal data, the recipients, the planned duration of storage and about the existence of further rights such as correction of the data or the existence of a right of complaint to a supervisory authority, the origin of your data if it was not collected by us, the existence of automated decision-making including profiling and, if applicable. meaningful information about the logic involved and the scope and intended effects of such processing that concern you, as well as your right to be informed about what guarantees exist in accordance with Art. 46 DSGVO when your data is transferred to third countries;
- Right to rectification pursuant to Art. 16 DSGVO:
You have the right to have the inaccurate data relating to you corrected without delay and/or to have the incomplete data we hold about you completed; the correction or completion must take place without delay.
- Right to restriction of processing pursuant to Art. 18 DSGVO:
You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is verified, if you refuse the erasure of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data for the assertion, exercise or defense of legal claims after we no longer need this data after the purpose has been achieved or if you have filed an objection for reasons relating to your particular situation as long as it has not yet been determined whether our legitimate grounds prevail;
If the processing of personal data relating to you has been restricted, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State. If the restriction of processing has been restricted, you will be informed by the controller before the restriction is lifted.
- Right to deletion according to Art. 17 DSGVO:
You have the right to request the immediate erasure of your personal data if the conditions of Art. 17 (1) DSGVO are met. However, this right to erasure does not exist in particular - not conclusively - if the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims
- Right to information pursuant to Article 19 of the GDPR:
If you have exercised your right to rectification, erasure or restriction of processing, the controller is obliged to inform all recipients to whom your personal data have been disclosed of this rectification or erasure of the data or restriction of processing, unless this is impossible or involves a disproportionate effort. You also have the right to be informed about these recipients.
- Right to data portability pursuant to Art. 20 DSGVO: You have the right to receive your personal data disclosed to us in a structured, common and machine-readable format or to request that it be transferred to another controller, insofar as this is technically possible;
- Right of revocation pursuant to Art. 7 (3) DSGVO:
You have the right to object at any time to the processing of personal data relating to you that is carried out on the basis of Art. 6 (1) (e) or (f) DSGVO; this also applies to profiling based on these provisions. You also have the right to revoke your declaration of consent under data protection law at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
- Right to lodge a complaint pursuant to Art. 77 DSGVO:
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
14.2 Right to object
You have the right to object to the processing of your data at any time with effect for the future if we process your data on the basis of our overriding legitimate interest after weighing up your interests.
If you exercise this right of objection, we will terminate the processing of your data if there are no demonstrably overriding compelling reasons worthy of protection against the termination or if the further processing serves the exercise or defense of legal claims.
15. Duration of the storage of personal data
The duration of the storage of personal data depends in each case on statutory retention periods. After the expiry of these periods, we routinely delete the data if it is no longer required for the fulfillment or initiation of the contract and/or if we have no further legitimate interest in continuing to store it.