SHIPMENT
DELIVERY
Your order will be shipped via ePacketWe ship worldwide
The respective delivery time is: Standard 7 - 14 days
Shipping: 4,50 - 15,50 EUR depending on weight
Free shipping from a gross order value of 99,- EUR
SHIPPING COSTS FOR END CUSTOMERS
AsiaShipping: 4,50 - 15,50 EUR depending on weight
Free shipping from a gross order value of 99,- EUR
Europe, Central America, Oceania
Shipping: 5,50 - 19,50 EUR depending on weight
Free shipping from a gross order value of 99,- EUR
Shipping: 5,50 - 19,50 EUR depending on weight
Free shipping from a gross order value of 99,- EUR
Africa, South America,
Shipping: 5,50 - 26,90 EUR depending on weight
Free shipping from a gross order value of 99,- EUR
North America
Shipping: 7,50 - 22,90 EUR
Free shipping from a gross order value of 99,- EUR
In the case of cross-border deliveries, additional taxes (such as in the case of an intra-Community purchase) and / or duties, for example in the form of customs duties may be incurred. These are to be borne by the customer.
- Prepayment by bank transfer
- Credit card (Visa, Mastercard)
- Paypal
- Immediate bank transfer
- Credit card payment via Paypal
For deliveries abroad we offer the following payment options, unless otherwise stated in the respective item description:
- Credit card (Visa, Mastercard)
- Paypal
- Sofortüberweisung (only available for orders from the following countries: Austria, Switzerland, Belgium, Netherlands, Italy, UK, Poland, Spain, France, Hungary, Slovakia, Czech Republic)
- Credit card payment via Paypal
- please contact info@meisoumatcha.com
- send as many large resolution photos as possible of the package and its contents from all sides to info@matchameisou.com
- Description of how you received the package (visible external damage and also the internal damage)
- DO NOT dispose of the package as well as the contents, will be inspected for damage if necessary.
Shipping: 5,50 - 26,90 EUR depending on weight
Free shipping from a gross order value of 99,- EUR
North America
Shipping: 7,50 - 22,90 EUR
Free shipping from a gross order value of 99,- EUR
In the case of cross-border deliveries, additional taxes (such as in the case of an intra-Community purchase) and / or duties, for example in the form of customs duties may be incurred. These are to be borne by the customer.
Payment options
For deliveries within Germany, you can choose from the following payment options, unless otherwise stated in the respective item description:- Prepayment by bank transfer
- Credit card (Visa, Mastercard)
- Paypal
- Immediate bank transfer
- Credit card payment via Paypal
For deliveries abroad we offer the following payment options, unless otherwise stated in the respective item description:
- Credit card (Visa, Mastercard)
- Paypal
- Sofortüberweisung (only available for orders from the following countries: Austria, Switzerland, Belgium, Netherlands, Italy, UK, Poland, Spain, France, Hungary, Slovakia, Czech Republic)
- Credit card payment via Paypal
COMPLAINT IN CASE OF TRANSPORT DAMAGE
What to do in case of a claim due to damage in transit:- please contact info@meisoumatcha.com
- send as many large resolution photos as possible of the package and its contents from all sides to info@matchameisou.com
- Description of how you received the package (visible external damage and also the internal damage)
- DO NOT dispose of the package as well as the contents, will be inspected for damage if necessary.